Where are they going wrong? Finding solutions to problems using the Mental Method Mode

The contradictions and juxtapositions that arise for learners when they are bombarded with a cacophony of media in this postmodern world create an imperative for teachers to gain a better understanding of the way in which information is processed particularly in problem situations. Perspicacity of information processing can contribute to learner and teacher well-being by reducing anxiety and increasing confidence through ameliorating competence and self-knowledge. This chapter presents a discussion about the interplay between Mental Model Theory and soltions for moving learners forware when confronted with anxiety about their inability to solve problems. It advocates the use of the Mental Model Mode to create shared learning experiences underpinned by greater metacognitive awareness.